Zara coat Reviews

I can't wait to purchase this, I saw it today and it was perfect! Great quality and great design, highly recommend!

flawless

perfect!

<3

nice material and design. love the color! very comfy

I love this coat! It fits me well. I don't like the fact that it fluffs easily.

The chlotes are amazing !!! Love Zara, love the chlotes.

Beautiful coats at an affordable price. Huge range of designs to choose from as well. :)

I SWEAR ITS SO FASHIONABLE

The clothes in Zara are chic and classic and I shop there for work clothes. However the poor customer service is a real let down. Whilst some staff are very helpful, there are others that are brusque and rude. A colleague of mine recently purchased a dress in her size, but after trying it on at home it didn't fit. She'd lost the receipt and upon asking for an exchange in store was told 'no receipt no nothing'. I advised her to take a bank statement if she'd paid by card and went with her. They refused to acknowledge the statement as it doesn't prove which item was purchased. When I informed them they could use her credit card to print a copy receipt from their electronic audit log they said they didn't have that system in place?!!! I asked them how they reconciled their transactions, they said they didn't. I said to them that when a customer pays by card the customer gets a receipt and the store keeps a copy of the card details. They flat out refused as that info is confidential.The supervisor then walked off as we were talking to her.