I actually never received these shoes. A couple months after I ordered them, I realized I'd never received them and emailed the seller. They said they thought the boots had been stuck at my post office and then sent back to the seller (somewhere in Asia, I believe). They told me that since it was my fault, I shouldn't need to be refunded. This seller was very responsive, and it's possible that there was actually something I could have done, but needless to say it was not an optimal user experience.
lovely, great quality!